Spent around $4500 on a living room set (Starship sofa and loveseat). When we first got it, we loved it.
I still would, if it wasn't for the 2 small areas where the material has started peeling. It happened about a year after we bought it. We called to see about getting it warrantied and they told us it was "normal wear and tear" due to pets and that they couldn't do anything about it. Almost a year later and it is still only peeling in those 2 spots, even though our pets lay all over it.
Since I wrote my first review on their website they have discontinued the product. I'm sure, due to the fact that they know there is an issue.
Yet, they still refuse to do anything. Needless to say, I will take my business elsewhere the next time I decide to buy new furniture.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.
I liked: Sales person, Style and features of our set.
I didn't like: Flaw in product, No help from warranty.