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First of I need to say the salesman Sam was very friendly, but Tim on the other hand was very arrogant and rude . I negotiated a price on a returned item on Tuesday told them I have talk it over with my husband and will get back with them tomorrow, I called the next day as I wanted to purches the item as Tim informed me the deal is off , they want almost full asking price , as I got upset and told him this is horrible customer service his replay was , well you should have bought it last night .... I will never set a foot in that store again or recommend it , I will warn friends and family to stay away !

Reason of review: Poor customer service.

Location: 6310 Corporate Centre Cr., Suite FR, Colorado Springs, CO 80919, USA

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Furniture Bdi

Hello, thank you for taking the time to leave a review of your recent experience. We're very sorry to hear that the customer service you received wasn't up to our usual high standards, and we'd like to try and help you.

If you could please visit our Customer Support Center at furniturerow.zendesk.com to fill out a form, someone will be able to reach out to you.

Please include that you were contacted via your Pissed Consumer review. We hope to hear from you soon!

Sincerely,

Jennifer B.

Furniture Row Digital Community Coordinator

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