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2 comments

Not Happy with service. Very poor customer service.

They don't response on time. I had to call too many times to fix little things.

This person wrote the review because of poor customer service at Sofa Mart. Reviewer claimed that he or she wants Sofa Mart to read this review and look into the issue (if any).

If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.

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FRCustomerService
#1215720

Hello, we realized that there is another company called, "Sofamart" in Brampton, Ontario that we think you meant to leave a review about. We do not have any stores located in Ontario.

Here is the link to their website, https://homestars.com/companies/2861552-sofamart and their Facebook page, https://www.facebook.com/sofamart7/. Thank you!

Jennifer B. Furniture Row Digital Community Coordinator

FRCustomerService
#1212709

Hello, thank you for taking the opportunity to provide us with some feedback on your recent experience at Sofa Mart. We apologize about the customer service that you received and we'd like to speak with you further about this.

If you could please visit our Customer Support Center at furniturerow.zendesk.com to fill out a form with a summary of your experience, a good contact phone number and the store location you visited, someone will be able to reach out to you to discuss more in-depth.

Please include that you were contacted via your Pissed Consumer review. We look forward to hearing from you!

Thank you,

Jennifer B.

Furniture Row Digital Community Coordinator

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