Toledo, Ohio
1 comment
Not resolved

we bought a reclining couch and love seat and a matching recliner.The love seat was defective and we were shipped a new one several weeks later this new one had a puncture in it and we had to wait several more weeks for a replacement.

Related: Furniture Row Sofa Mart Barracuda Ii Sectional Review

The reclining part in the couch is defective and won't close half the time. The recliner chair broke after about a year.

All of this furniture was expensive and it is the cheapest crappiest furniture.We will never buy any furniture from sofa mart again

Review #907677 is a subjective opinion of a user.

Price Affordability
Exchange, Refund and Cancellation Policy
Value for money
Product or Service Quality
Style and Design
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Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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Hello, thank you for taking the opportunity to provide us with some feedback on your recent experience with your furniture from Sofa Mart.We apologize about the troubles with your furniture, and we'd like to speak with you further.

If you could please visit our Customer Support Center at to fill out a form with a summary of your issue, a good contact phone number and the store location you visited, someone will be able to reach out to you to discuss more in-depth.

Please include that you were contacted via your Pissed Consumer review.We look forward to hearing from you!

Thank you,

Jennifer B.

Furniture Row Digital Community Coordinator

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