Sofa Mart Sofa Review from Toledo, Ohio

we bought a reclining couch and love seat and a matching recliner.The love seat was defective and we were shipped a new one several weeks later this new one had a puncture in it and we had to wait several more weeks for a replacement.

The reclining part in the couch is defective and won't close half the time. The recliner chair broke after about a year.

All of this furniture was expensive and it is the cheapest crappiest furniture.We will never buy any furniture from sofa mart again

This review is a subjective opinion of a user.
Report Comment

More Review Details

Price Affordability
Delivery Service
Customer service
Product or Service Quality
Style and Design
Advertised vs Delivered
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Value for money

Reason of review:
Bad quality
Product or service
Review category
Furniture and Decor
review #907677
Had an experience with Sofa Mart? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Aug 29 #1205140

Hello, thank you for taking the opportunity to provide us with some feedback on your recent experience with your furniture from Sofa Mart. We apologize about the troubles with your furniture, and we'd like to speak with you further. If you could please visit our Customer Support Center at to fill out a form with a summary of your issue, a good contact phone number and the store location you visited, someone will be able to reach out to you to discuss more in-depth. Please include that you were contacted via your Pissed Consumer review. We look forward to hearing from you!
Thank you,
Jennifer B.
Furniture Row Digital Community Coordinator

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Sofa Mart. However, many companies do monitor reviews on our site.

You were reading a complaint about Sofa Mart.
Filing a new complaint about