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1 comment

we bought a reclining couch and love seat and a matching recliner. The love seat was defective and we were shipped a new one several weeks later this new one had a puncture in it and we had to wait several more weeks for a replacement.

The reclining part in the couch is defective and won't close half the time. The recliner chair broke after about a year.

All of this furniture was expensive and it is the cheapest crappiest furniture. We will never buy any furniture from sofa mart again

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss bad quality of sofa mart sofa. Sofa Mart needs to read this review and look into the issue (if any) according to poster's claims.

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Hello, thank you for taking the opportunity to provide us with some feedback on your recent experience with your furniture from Sofa Mart. We apologize about the troubles with your furniture, and we'd like to speak with you further.

If you could please visit our Customer Support Center at to fill out a form with a summary of your issue, a good contact phone number and the store location you visited, someone will be able to reach out to you to discuss more in-depth.

Please include that you were contacted via your Pissed Consumer review. We look forward to hearing from you!

Thank you,

Jennifer B.

Furniture Row Digital Community Coordinator

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